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Tip 2—Passionate Focus

Be passionate about one or two aspects of your professional work; find out more about them to apply to your current situation . . .

“As a technical support specialist, be passionate about something important for customers such as 'active listening.' Find out what active listening principles might apply to your written responses in trouble tickets. Assign yourself an 'above-and-beyond' task to implement when you get the chance. If you're good at copy-editing and you have researched and know a set of best practices or procedures to streamline work, create a cheat sheet or reference guide to distribute that helps everyone do their job better. If you have automated any of your tedious tasks, share them with anyone who is interested.”